A field service management platform digitises the end-to-end technician workflow — from job card creation and technician dispatch through to service documentation, parts tracking, SLA monitoring, and completion reporting. It gives service managers real-time visibility across every open job and every technician in the network.

Technician Plus is Vishleshan's field service management platform for large enterprises. It manages technician dispatch, job cards, SLA monitoring, repair lifecycle tracking, and service performance across distributed field and workshop networks. It is currently deployed across automotive and consumer electronics enterprises managing over 50,000 technicians and 6 million job cards.

Most field service management tools are configure-it-yourself SaaS products built for generic verticals. Technician Plus is deployed by Vishleshan's forward deployed engineers directly inside your enterprise environment — integrated with your existing ERP, CRM, and warranty systems, without replacing them. It is built specifically for OEM-dealer-technician ecosystems at large enterprise scale.

Technician Plus is deployed across automotive dealer and workshop networks, consumer electronics service networks, industrial manufacturing, energy and utilities, and healthcare — any enterprise with large distributed technician or service partner networks.

Yes. Technician Plus integrates with SAP, Oracle, CRM platforms, warranty management systems, and spare parts commerce platforms through Vishleshan's APIfy framework — without requiring core system replacement.

Vishleshan's standard commitment is 90 days from a defined use case to a deployed, working system in production. Technician Plus is deployed by our forward deployed engineers embedded inside your environment, ensuring the platform is integrated with your existing systems and adopted by your teams before go-live.