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Vidura SmartSearch
Vidura SmartSearch

Plug-and-play AI search for any website or app, with direct answers from your own content.

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Give answers, not a list of pages.

Keyword search sends people to a list of pages and leaves them to hunt. Many give up. Vidura SmartSearch is different. People type a question in their own words, and it replies with one clear answer and a link to the source. Follow-up questions work like a normal conversation. It plugs into any website or app, and it is part of the Vidura Agentic Platform.

  • Understands what people mean, even with typos or reworded questions

  • Gives one direct answer, with a link to the source page

  • Remembers the conversation, so follow-up questions just work

  • Draws on your pages, documents in any format, and knowledge bases

  • Answers only from the content you give it

  • Responds in the languages you choose

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Key capabilities

Understands what people mean icon
Understands what people mean

Finds the right answer even when a question has typos or is worded differently.

Direct answers with source links icon
Direct answers with source links

Replies with one clear answer, fast, not a list of results. Each answer links to the page it came from.

Remembers the conversation icon
Remembers the conversation

Follow-up questions work like a real conversation, so people never repeat themselves.

A search box that becomes a chat icon
A search box that becomes a chat

Starts as a full search box and can shrink into a chat window as the conversation continues.

Plugs into any website or app icon
Plugs into any website or app

Add it to a website, app, help center, support portal, online store or intranet without rebuilding anything.

Works with all your content icon
Works with all your content

Draws on your web pages, documents in any format, and knowledge bases. Text is extracted from documents automatically, and answers come only from this content.

Answers in your languages icon
Answers in your languages

Responds in the languages you choose to configure.

Your model, your data stack icon
Your model, your data stack

Works with the AI model and data stack you already use. Choose your own model, or we can recommend one.

Reporting and analytics icon
Reporting and analytics

A dashboard shows how people use it, so you can keep improving the experience.

Enterprise-grade security icon
Enterprise-grade security

Usage limits, approved-domain locking, input checks and full audit logging protect every request. Role-based access control is available for intranets and internal sites.

From question to answer in three steps

Every question takes the same short path, so answers stay fast and consistent.

People type a question in a simple search box on your website or app.

Try it on this page

Vidura SmartSearch is running on this site right now. Click the SmartSearch icon at the bottom right of your screen, then type a question.

Try asking:

“What is forward deployed engineering?”

“Which industries do you serve?”

“How does Vidura Calling work?”

Comparison of keyword site search, generic AI chatbots and Vidura SmartSearch across how they answer, handling of typos and rewording, source of answers, conversation memory, and control over data and access.

Where SmartSearch stands apart

  • Keyword search finds pages and leaves people to hunt. Generic chatbots answer from general knowledge, not from your content.

  • Vidura SmartSearch gives a direct answer drawn only from the content you give it, with a link to the source.

  • You choose where it runs, hosted by us or in your own environment, and it can limit who sees what.

  • The aim: faster answers, fewer support tickets, and more engagement.

Live in days. We do the setup.

Our team handles every step, from loading your content to launch.

Step 1: Load your content. We bring in your pages, documents and knowledge bases.

Step 2: Configure. We set your languages, AI model, usage limits and, where needed, access rules.

Step 3: Deploy. We host it for you, or deploy it in your own environment, on any cloud or on-premises.

Step 4: Test. We check answer accuracy, speed and follow-up questions before launch.

Step 5: Go live. We add it to your website or app and keep an eye on usage.

After launch, SmartSearch refreshes your content automatically on a schedule, so answers stay current when your pages and documents change.

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Vidura SmartSearch is one part of the Vidura Agentic Platform.

Frequently asked questions

Everything you need to know about the Vidura SmartSearch.

Vidura SmartSearch is a plug-and-play AI search solution for any website or app. People type a question in their own words and get a direct answer from your content, with a link to the source page. It is part of the Vidura Agentic Platform.

It plugs into any website, app, help center, support portal, online store or intranet. It draws on your web pages, documents in any format, and knowledge bases.

Yes. SmartSearch answers only from the content you give it. If the answer isn’t there, it suggests related pages that may help.

You choose the languages during setup. When someone asks in one of them, SmartSearch replies in the same language automatically.

Role-based access control is available, so each person only sees answers from content they’re allowed to see. This suits intranets and internal sites. Every request is protected by usage limits, approved-domain locking, input checks and full audit logging.

Your content refreshes automatically on a schedule, so answers stay current when pages and documents change.

We can host it for you, or deploy it in your own environment, on any cloud or on-premises. You can choose your own AI model, or we can recommend one.

SmartSearch goes live in days. Our team loads your content, configures it, deploys it and tests it before launch.

SmartSearch indexes your content so it can find the right answers. We do not use your content to train general-purpose AI models. Where your content is stored depends on the hosting option you choose, hosted by us or in your own environment, and the terms of your agreement with us apply. If you choose your own AI model, that provider’s terms also apply.

SmartSearch is text-based. For voice and image search, personalised recommendations, or search across your enterprise systems, see Search & Personalization.

Ready to give every visitor a direct answer?

Vidura SmartSearch goes live in days, on any website or app, in your visitors’ languages.

Book a demo
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